Comprehensive Website Reviews & Assessments
When’s the last time somebody went through your whole website?
Not glanced at the homepage — went through it. Maybe there’s a rebuild quote sitting in your inbox and no way to tell if it’s fair. Maybe the contract with your current provider is up for renewal and you’re deciding whether to sign it. Maybe small changes take months and nobody will tell you why. A Comprehensive Website Review is the whole site, gone through end to end — the pages, the code underneath them, the back end your team works in, and the accounts that hold it all together — with everything we find explained in writing.
What we actually go through
- 01 — The public site
We start where your customers do: the public site, page by page — including the pages you forgot exist. Old websites collect strays. On one review we found an entire online store, half-working and still open to the public, that everyone in the building thought had been shut down — plus hundreds of abandoned pages parked behind it. Google reads pages like that even when your menu doesn’t, and they say things about your business you stopped saying years ago.
- 02 — The construction
Then we look at how the thing is built. Not to admire it — to find out whether the construction is helping you or fighting you. Some problems here are expensive and structural. Others are almost funny: one site we reviewed was missing its page titles — every single page, a basic thing Google checks first — and the fix was changing one number in a template. Nobody had looked in five years.
- 03 — The back end
Then the back end. Can your own people change a photo, fix a typo, add a product — without filing a ticket and waiting? In an ideal world you hold the same level of access as the company you’re paying, and using it feels safe. If updating your own website scares you, that’s a finding, and it goes in the review.
- 04 — The keys
And finally, the keys. Who controls the domain. Whose name is on the hosting account. Whether your analytics have quietly stopped collecting — one client lost a year and a half of visitor data because a tracking code that takes about five seconds to install never got re-added after a Google changeover, and nobody noticed until they went looking. Whether backups exist, where they live, and whether anyone has ever actually restored one.
PDS Inc came through this exact sequence — a proper look first, then the decision.
Gryba GrattonLaw Firms
Modern ClosetContractors
Valley Zipline AdventuresTravel & Tourism
When the verdict is a rebuild, this is the shop
Not every review ends in one. When it does, the work lands here — browse it before you decide who checks your site.
What you get at the end
The findings go down on paper, and then we go through them with you on a call, screen shared, so you can see every one of them on your actual website rather than take our word for it.
Recommendations come in our natural grades: things we’d be tempted to do, things that for our money are worth doing soon, and the occasional item where there’s a correct way to do this and your site isn’t doing it. Where we estimate — what a fix costs, what ignoring it costs — you get the honest version. Ballpark numbers are labeled as ballparks. We dislike giving them out about as much as you dislike receiving them.
Read this part before you book
Some reviews conclude that a site is due for replacement, and we build replacements — you can see the conflict. Two things keep the review honest. First, every conclusion in it arrives with its evidence: you’ll have seen each finding on your own screen before you read the recommendation that follows from it. Second, plenty of reviews don’t end in a rebuild. When the bones are good, the review says so, the list gets short, and the engagement is over. We’d rather be the people you trusted on a small job than the people who talked you into a big one.
The other thing, because it comes up on nearly every review call: none of what we find is your fault. You paid a professional precisely so you wouldn’t have to read source code or test whether backups restore. Nobody buys a truck and then tears down the engine to check the welds. The review exists so that somebody finally checks.
A review you can read the ending of
Axiom Industries didn’t call us about a new website. They called because design changes were taking months of back-and-forth email, the online store had stopped processing orders, and their provider’s contract was coming up. We spent a few days inside the site, then walked their whole team through the findings live — the abandoned pages, the locked-out logins, the analytics gap, the update requests that were being billed against design hours. Bryn ended the call the way the review demanded: he told them plainly that he knew they hadn’t reached out to buy a new website, and that he was recommending one anyway, with the reasons on the table. They took the recommendation. The rebuild is live, and the team that used to wait months for changes now makes most of them in-house.
PDS Inc and Your Voice Consulting started the same way — a proper look first, then the decision.
The entire experience of developing a website with Bryn has been nothing short of great. Bryn has surpassed our expectations. We have received nothing but compliments on our website.
What happens after the review
There are three endings. Sometimes the site is sound: you get your short list, you can action it with whoever you like, and we’re around if questions come up later. Sometimes the site is sound but nobody’s minding it: it can move onto our hosting and Enhanced Ongoing Services — a review doubles as the look we always take before agreeing to manage a website that was built by someone else. And sometimes the site is past sensible repair: you’ll get that verdict with the costs of both paths laid out side by side, and if you want the rebuild handled by the people who found the problems, that’s what we do all day.
Reviews are one engagement on the consulting side of the shop. The rest — audits, assessments, planning — lives under Digital Strategy.
Start with the nagging feeling
Send us the address of your website and a couple of sentences about what prompted this — the unresponsive provider, the renewal date, the quote you can’t evaluate. We’ll take a preliminary look and tell you whether a full review is worth your money. Once in a while the answer is no, and you’ll hear that too. If it’s yes, you’ll know exactly what the review covers and what it costs before you say go.