Legal Aid Saskatchewan serves people who qualify for legal help in criminal and family matters, which makes its website unlike almost every other law site we build. Nobody arrives here to compare firms. They arrive frightened, often on a phone, frequently in a hurry, and needing to establish one thing quickly: whether this applies to them at all.
So the site sorts its visitors at the front door — “I need a lawyer” down one path, “I am a lawyer” down another — and everything after that is built for comprehension rather than persuasion. Eligibility gets a proper explanation instead of a policy excerpt. Each area of legal help has its own page. An office locator with a searchable map answers the question a province-wide organization fields more than any other, which is simply where to turn up. Community resources, governance and a timeline of the organization’s history sit alongside, because a public body has to be accountable as well as useful.