West Kootenay Skin Clinic and Renew MediSpa were two businesses. They are now one practice on Cedar Avenue in Trail, a town of about six thousand people that serves a region many times its size — physician-led dermatology and medical aesthetics on one side, spa services on the other, under a single roof and a single name. The website had to make that read as one clinic rather than a merger that never quite finished.
Twenty-nine treatments are written up one by one, sorted into injectables, dermatology, laser and microneedling, and spa. Alongside them sits a separate route organised by condition rather than by treatment, because a patient usually knows what is bothering them and not what fixes it. Booking and gift cards run through the clinic’s own scheduling platform rather than anything we built, which keeps one calendar instead of two. A gallery, testimonials, financing and policies fill in the questions people ask before they book.
