Becker Design & Media Group Ltd — Saskatoon, SKEst. 2012 · hundreds of builds · this is one of them
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Travel & Tourism & Professional Services

Fenton Travel

Designed, developed, and looked after by Becker Design. This is one of hundreds of websites we've shipped over the years, and one of dozens of hand-built websites you can explore in our portfolio of recent builds.

Live at — fentontravel.ca
Client mark
Fenton Travel website by Becker Design
Fig. 01 — Fenton TravelTravel & Tourism & Professional Services
Overview

Web Design & Development Project Overview

Travel agents do subtraction for a living. The world is enormous, the client has an idea and some time off, and the value Kathylynne adds is narrowing that down to the trip they’d have picked for themselves if they’d had months to research it. A website for a travel agent has to do the same move, or it’s just a brochure with a phone number.

So Fenton Travel is organised by kind of trip rather than by destination, and it nests. Cruising goes three levels deep — ocean, river and expedition — because those are three different holidays sold to three different people, and somebody who wants a Danube sailing does not want to scroll past the Antarctic. Adventure, wellness and group travel each get their own branch. Booking hands off to the host agency’s engine instead of being rebuilt here, and the free consultation drops straight into the calendar.

Virtuoso gets its own page, because in this trade that affiliation is a credential and burying it in an About page wastes it.

The Resources section is the unglamorous half of the business, gathered in one place: insurance, financing, travel advisories, e-visas, the client registration form and the terms. That’s the material that otherwise gets emailed one attachment at a time, over and over, forever.

Case study

Deep Dive

What actually went into Fenton Travel’s build, decision by decision — and the service behind each one.

  • 01

    Cruising is three holidays, not one

    Ocean, river and expedition cruising sit as separate branches three levels down, because they are sold to three different people and somebody after a Danube sailing has no interest in Antarctica. Search behaves the same way. Almost nobody types cruises. They type river cruise, and they expect to land on a page about river cruises.

    Where this goes deeperSEO
  • 02

    Two hand-offs, neither one rebuilt

    Booking runs through the host agency's own engine, embedded in the page. The free consultation books itself through a calendar tool. Neither was recreated here, because both already exist, both are maintained by somebody else, and an agency that welds its website to a booking platform has bought itself a problem for the day it changes platforms.

    Where this goes deeperDigital Readiness Assessments
  • 03

    The paperwork half, gathered up

    Insurance, financing, travel advisories, e-visas, client registration, terms and conditions. None of it is why anybody books a trip and all of it gets asked about, usually one email at a time and usually twice. Giving it a section of its own turns a recurring hour of admin into a link somebody can be sent.

    Where this goes deeperTravel & Tourism
In their words
Kathylynne F. — Fenton Travel★★★★★

There are some things that are best left to the professionals – web design is one of them.

I recently hired Bryn with Becker Design & Media to create a new website after rebranding my travel business. My previous template website provided for free from my host agency, was just plain boring, with no specific call to action or focus. Bryn’s suggestions were spot on. He was a pleasure to work with, quick to respond and always explained why, when some of my design ideas were less than ideal in the online world. I appreciate his taking the time to educate me as well as providing a fresh professional looking website.

I’m excited that I can do simple revisions with the tutorial he provided after launch and he’s assured me he’s available for support, which is one of the main reason’s I hired him, based on another of his client’s reviews for his stellar ongoing support.

→ Read more client testimonials